Privacy Policy of Compassionate Center For Health
Welcome to the Compassionate Center for Health website and related sites herein after referred to as “the “Site,” or “Sites”. Your privacy is of utmost importance to us and we want to let you know how your information is collected, used, shared and protected by visiting our Sites. This Privacy Policy applies to all our Sites.
Information we collect
We respect your privacy when visiting our Sites. We collect and may store some of the information that you provide when using our Sites. This information may include:
Personal identifiable information, including your name, age, date of birth, social security number, race, home address, e-mail address, insurance details, phone number, sexual orientation, IP address, bank account number, credit or debit card number (for payment processing only), national origin, medical conditions, physical or mental disabilities you may have, (collectively, “Personal Data”);
Information that you provide by filling in forms on our Sites, such as appointment request forms or service ordering forms, health information, necessary for us to provide our services to you . It also includes information you provide when you register to use our Sites;
Records and copies of your correspondence (including email addresses), if you contact us.
Information we collect automatically: We may collect information about you automatically as you navigate through or use our Sites. Information collected automatically may include usage details, IP addresses, session replay and recording technology (recording your movements, clicks, etc. on our Sites), and information collected through cookies, web beacons, pixels tags, and other tracking technologies. As you navigate through and interact with our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:
Usage Details. Details of your visits to our Sites, such as traffic data, location, logs, referring/exit pages, date and time of your visit to or use of our Sites, error information, clickstream data, and other communication data and the resources that you access and use on or in the Sites.
Device Information. Information about your computer, mobile device, and Internet connection, specifically your IP address, operating system, browser type, and App version information.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Sites through your computer or mobile device. A cookie is a small file or piece of data sent from a website and stored on the hard drive of your computer or mobile device. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access or use certain parts of our Sites. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system may issue cookies when you direct your browser to our Website.
Pixels and Web Beacons. Pages on our Sites, or our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Sites statistics (for example, recording the popularity of certain Sites content and verifying system and server integrity).
Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of our Sites. Google Analytics uses cookies, which are text files placed on your computer, to help our Sites analyze how users use the Sites. You can find out more about how Google uses data when you visit our Sites by visiting https://policies.google.com/technologies/partner-sites). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as https://marketingplatform.google.com/about/.
How we use the information we collect
We use the information we collect for things such as:
Optimizing the performance and user experience of our sites;
Providing healthcare services;
Conducting research and analysis;
Communicating with you about your account, special events, and surveys;
Operating, evaluating, and improving our business;
Marketing and advertising our products and services;
Sending you email newsletters;
Conducting research and analysis;
Communicating with you about your account, special events, and surveys; and
Establishing and managing your accounts with us.
Texting
If you sign up to receive text messages from us on any of our Sites, you are consenting to receive text messages related to your relationship with Compassionate Center for Health, including updates related to your visits, your account passcodes, billing notifications, prescription reminders and appointment reminders. These texts are unencrypted and message and data rates may apply.
Data retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Under state and federal law, we may be required to maintain some data that is specific to you and that may identify you, such as your medical records or other information. We may also have a legal basis or obligation to maintain medical and other information about you to provide care and treatment or to comply with our professional, legal, and other obligations.
Disclosure of your information
We may share the information we collect about you with third parties who we have engaged to help us provide the Site, as well as the products and services available through our Site. Your Personal Data may be disclosed to affiliates, contractors, service providers, and other third parties we use to support our business; any such use of Personal Data that includes protected health information will comply with our Notice of Privacy Practices. and any authorization you have provided. The services provided by these organizations include providing IT and infrastructure support services, advertising, marketing, and payment processing services. Advertising and marketing partners may receive and use your Personal Data to assist us with our advertising and marketing efforts. In each case, we will ensure that these third parties have agreed to safeguard your data. Our partner, Everyday Health, may use a third-party ad network provider, such as Collective Media, to help present advertisements on this website.
We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain information that personally identifies you unless you have given us permission to share that information.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the Personal Data you provide to us. You have control over your Personal Data:
Cookie Settings and Advertising. You can set your browser or operating system to refuse all or some cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Sites may then be inaccessible or not function properly.
Promotional Offers from Compassionate Center for Health. If you do not wish to have your email address used by us to promote our own products and services, you can opt-out at any time by clicking the unsubscribe link at the bottom of any email or other marketing communications you receive from us
Security
We use a variety of information security measures to protect your online transactions with us. The Compassionate Center for Health Site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website, such as ordering information including your name, address, and credit card number. However, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.
Protecting children’s privacy
Our Sites are not intended for users under 18 years of age. No one under age 18 may provide any information to or through the Sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use or provide any information on or in our Sites. If we learn we have collected or received Personal Data from a user under 18 without verification of parental consent, we will delete that information
Links to other websites
Our Sites may link to other websites that have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.
Privacy policy updates
We may need to update our Privacy Policy to keep up with technology changes. The latest version of our Privacy Policy will be available on our Sites.
